Privacy Statement
Sinjen Privacy Statement
Effective Date: July 14, 2026
Sinjen Group Pty Ltd ("Sinjen," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This statement is made in accordance with Australian Privacy Principles (APPs) set out in the Privacy Act 1988. This Privacy Statement explains what information we collect through our website, how we use it, and the choices you have. By using our website, you agree to the practices described below.
1. Information We Collect
We collect information in the following ways:
• Information you provide directly: such as your name, email address, phone number, mailing address, and project details when you call, email, or otherwise contact us to request a quote or discuss a project.
• Information collected automatically: such as your IP address, browser type, device information, pages visited, and referring website, collected through cookies and similar analytics technologies.
• Information from other sources: such as information provided by business partners, subcontractors, or publicly available sources in connection with a project inquiry.
2. How We Use Your Information
We use the information we collect to:
• Respond to inquiries, quote requests, and provide information about our construction services
• Communicate with you about projects, estimates, scheduling, and customer service
• Improve our website, services, and marketing efforts
• Comply with legal obligations and enforce our agreements
• Maintain the security and proper functioning of our website
We will only use personal information for direct marketing if it was collected directly from the individual and they would reasonably expect it, or if they have provided express consent.
3. Cookies and Analytics
Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the site. We may use third-party analytics providers (such as Google Analytics) to help us understand website usage. These providers may collect information about your visits over time and across websites.
4. How We Share Your Information
We do not disclose personal information to overseas recipients, except where necessary to deliver a project or service. In these cases, we only disclose what is reasonably necessary and take reasonable steps to ensure the recipient handles the information in a manner consistent with the Australian Privacy Principles
We do not sell your personal information. We may share information with:
• Service providers and contractors who help us operate our website or fulfill project-related services (e.g., hosting providers, subcontractors, email/communication tools)
• Legal and regulatory authorities, when required by law, subpoena, or to protect our rights, property, or safety
• Successors, in the event of a merger, acquisition, or sale of business assets
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Statement, including to respond to inquiries, complete projects, and comply with legal, accounting, or reporting requirements.
6. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Object to or restrict certain processing of your information
To exercise any of these rights, please contact us using the information in Section 8 below. We will respond in accordance with applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Contact Us
If you have any questions about this Privacy Statement or how we handle your personal information, please contact us at:
Sinjen
Level 2, 53 Butler Street
Richmond, VIC, 3121
(03) 9421 2036
admin@sinjen.com.au
9. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or applicable law. The "Effective Date" at the top of this page indicates when it was last updated. We encourage you to review this page periodically.
